FAQ
~ How do I place an order?
Orders can be placed through our website by choosing your product, completing the check out process including inputting any personalised details for your order requirements. You should fill in all fields provided and will be guided through the process. If you have any questions, please do get in touch via the contact form.
~ Do your products include VAT?
Yes, VAT is included in the product price.
~ How do I know you have received my order?
We send an email confirmation once we have received your order, the email contains all your order details please check these carefully and contact us ASAP if there are any errors or omissions. If you do not receive an email form us check your spam folder if the email is not in your spam folder we may not have received your order please contact us.
~ When will I receive my order?
Each product has an estimated dispatch time in the product description. If you need your order by a specific date please do get in contact with us.
~ What if I need my product quicker than the estimated time?
If you do need a rush order, please do get in contact so we can discuss your needs and If we can meet your deadline, we will. This does not always mean we will be able to but can try our best.
~ Do you sell to trade?
We are always willing to discuss any proposals/ opportunities you may have so if you would like to discuss stocking our products in your shop or website please get in touch
